Care Line

We would love to be of help to others and keep one another connected. Let us live out Christ's love to one another.
Contact the helpline 041 360 9742 or fill in the form below if you are in need of assistance.
Please note that your submission is private.

 in need of assistance / Able to assist

I/We the person filling in this form hereby give my/our consent for the processing (use) of our personal information by Waypoint Community Church for the purposes of carrying out their work, namely: Assisting me with my request for help which will include 3rd parties to assist us with the purpose of your request.

The Following social welfare resources are available in the Port Elizabeth Metropole area.

Please bear in mind that we as Waypoint Community do not have formal partnership relationship with the mentioned list of community services.  However, Waypoint Community wants to support other community services, but their values or position does not necessarily reflect the values or position followed by the Waypoint Community.
(NB: If you live in another country, province, city or town outside Port Elizabeth and you know someone who needs the listed social services, then we would like to advise you to make contact with your local social service and emergency relief providers in your city)
In Port Elizabeth/ Nelson Mandela Bay Metropolitan District:
Department Social Development: 041-4065723
Social workers can assist or refer residents in need in Nelson Mandela Bay Municipality to available services closest to your community and home:
  • Shelters for homeless;
  • Food & Soup Kitchen support;
  • Family Violence and Child abuse;
  • Care for Elderly and Disabled persons.
  • N.P.O. Support services
If you want to assist others in need, we have for your convenience a complete Resource List of all registered NPO’s such as charities and social services.  Email us or Download > Social Health Community Services List  
NMB Municipality: Customer Care Help Line: 041-5065555
Customer Care Centre:
  • Korsten: 041-451 0842
  • Walmer: 041-506 2545
Municipality Disaster Response includes:
Shelters & Food for Homeless as announced by NMBM when Lock Down started at Town Halls include:
Walmer Town Hall, Jarman Hall in Schauderville, Uitenhage Town Hall, Babs Madlakane Hall and NU2 Community Hall.
Dedicated webpage:
A dedicated webpage on the Nelson Mandela Bay Municipality website: has been established to share numerous aspects of the Nelson Mandela Bay Disaster Management response to the pandemic including frequently asked questions.
For more information go to, the national helpline 0800 029 999 or WhatsApp 060 012 3456.